Terms of service

Overview

Welcome to Tireya!

The terms "we," "us," and "our" refer to PLANETMOB LIMITED, operating under the brand name Tireya.

Tireya operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services").

Tireya is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not access or use our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained consent from a parent or legal guardian for any minor dependent to use the Services.

To use our Services, including browsing our online store or purchasing products, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activities conducted through your account.

You may not transfer, sell, assign, or license your account to another person.

Section 2 - Our Products

We make every effort to accurately represent our titanium earrings, including their materials, finishes, colors, and specifications.

However, colors and product appearance may vary slightly depending on your device, screen settings, and display conditions.

We do not guarantee that the appearance, fit, or finish of a product will be exactly identical to images shown on our website.

Product descriptions, specifications, pricing, and availability may be updated or changed at any time without notice.

We reserve the right to discontinue products or limit quantities available for purchase.

Our earrings are made using ASTM F136-grade titanium and are designed for customers who prefer titanium jewelry, including those with sensitive skin concerns.

Individual skin sensitivities vary. If you experience irritation or discomfort while wearing a Tireya product, discontinue use and seek professional advice if necessary.

Section 3 - Orders

When you place an order, you are making an offer to purchase products from Tireya.

Tireya reserves the right to accept or decline any order at its discretion.

Your order is not accepted until Tireya confirms acceptance and receives payment.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.

If we modify, cancel, or decline an order, we will attempt to notify you using the contact information provided during checkout.

Your purchases are subject to our Refund & Return Policy.

You represent that your purchases are for personal use only and not for resale or unauthorized commercial purposes.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged will be the price displayed at the time your order is placed.

Unless otherwise stated, prices do not include applicable taxes, shipping fees, customs duties, or import charges.

You agree to provide accurate and complete payment information and authorize Tireya to charge your selected payment method for all applicable charges.

You represent that:

  • The payment information you provide is accurate.
  • You are authorized to use the payment method.
  • Your payment provider will honor the charges.
  • You will pay all applicable costs associated with your purchase.

Section 5 - Shipping and Delivery

Shipping is governed by our Shipping Policy.

Delivery times are estimates only and are not guaranteed.

Tireya is not responsible for delays caused by shipping carriers, customs processing, weather events, or circumstances outside our reasonable control.

Once your order has been handed over to the shipping carrier, delivery responsibility may be subject to the carrier’s terms and conditions.

Section 6 - Intellectual Property

All content on the Services, including trademarks, logos, brand assets, text, images, graphics, product photography, designs, and website layout, is owned by Tireya, its affiliates, or licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only.

You may not reproduce, modify, distribute, display, publish, or use any content from our Services without prior written permission.

The Tireya name, logo, product names, designs, and slogans may not be used without our prior written consent.

Section 7 - Optional Tools

We may provide access to third-party tools that we do not monitor or control.

Such tools are provided "as is" and "as available" without warranties or endorsements.

Your use of third-party tools is at your own risk, and you should review the relevant third party’s terms before use.

Section 8 - Third-Party Links

Our Services may contain links to third-party websites or services.

We are not responsible for the content, accuracy, privacy practices, or security of third-party websites.

Any transactions or interactions with third parties are between you and the relevant third party.

Section 9 - Relationship with Shopify

Tireya is powered by Shopify, which enables us to provide our Services.

However, purchases made through our store are transactions directly between you and Tireya.

Shopify is not responsible for any products purchased from Tireya, including any claims, damages, losses, or liabilities arising from such purchases.

Section 10 - Privacy Policy

Your personal information is collected, processed, and used according to our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may process certain information related to your access and use of our store in accordance with Shopify’s Privacy Policy.

Section 11 - Feedback

If you provide feedback, reviews, suggestions, ideas, or other content, you grant Tireya a worldwide, royalty-free, transferable license to use, reproduce, modify, publish, and display such content for business purposes.

You represent that you own or have the necessary rights to provide such content.

We reserve the right to remove content that violates these Terms or applicable laws.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally, our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, availability, or other details.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information.

Section 13 - Prohibited Uses

You may not use our Services:

  • For unlawful purposes.
  • To violate applicable laws or regulations.
  • To infringe intellectual property rights.
  • To transmit harmful code or viruses.
  • To collect personal information without authorization.
  • To impersonate another person or entity.
  • To interfere with website security or functionality.

We reserve the right to suspend or terminate access if these Terms are violated.

Section 14 - Termination

We may terminate or restrict your access to the Services if you violate these Terms.

All obligations incurred before termination remain applicable.

Section 15 - Disclaimer of Warranties

The Services and products provided by Tireya are offered on an "as is" and "as available" basis.

To the fullest extent permitted by law, Tireya disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.

We do not guarantee that the Services will always be uninterrupted, secure, or error-free.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, Tireya, its directors, employees, affiliates, partners, suppliers, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through them.

Section 17 - Indemnification

You agree to indemnify and hold harmless Tireya, Shopify, and their respective affiliates, employees, and service providers from claims, damages, losses, or expenses arising from:

  • Your violation of these Terms.
  • Your violation of applicable laws.
  • Your misuse of the Services.

Section 18 - Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.

Section 19 - Entire Agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and Tireya regarding the Services.

Section 20 - Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

Tireya may assign these Terms without restriction.

Section 21 - Governing Law

These Terms of Service are governed by and interpreted according to the laws of the Hong Kong Special Administrative Region.

You and Tireya agree to submit to the jurisdiction of the courts of Hong Kong SAR.

This does not limit any mandatory consumer protection rights you may have under the laws of your country of residence.

Section 22 - Changes to Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated revision date.

Your continued use of our Services after changes are posted means you accept the updated Terms.

Section 23 - Contact Information

Questions about these Terms of Service can be sent to:

Email:
[email protected]

Mailing Address:

PLANETMOB LIMITED

Unit 98, Factory A, 1/F,
Union Hing Yip Factory Building,
20 Hing Yip Street,
Kwun Tong, Kowloon,
Hong Kong SAR